New Patients

At Jackson Orthodontics, our top priority is helping you achieve the healthy, straight, and beautiful smile you’ve always dreamed of. We know that choosing orthodontic treatment in Steele Creek, Charlotte, NC, and Fort Mill, SC, is a big decision, and we truly value your desire to enhance your appearance and confidence.

From your first visit to your final appointment, our team will be with you every step of the way to ensure your experience is comfortable, convenient, and rewarding. Using the latest technology and a range of safe, gentle treatment options, we’ll provide the personalized care and attention your smile deserves.

Every smile starts with a complimentary consultation!

Your complimentary consultation is the perfect opportunity to meet our friendly team and learn all about orthodontic care. You’ll receive a complete initial exam and discover which treatment options are best suited to your needs.

During your visit, Dr. Jackson, our trusted orthodontist in Charlotte, NC, and Fort Mill, SC, will:

• Review your dental and medical history forms
• Perform a thorough oral exam, including X-rays, to determine if treatment is needed
• Develop a personalized treatment plan
• Go over all financial details, insurance options, and payment plans

We’ll take the time to explain everything you need to know about your orthodontic treatment — so you can make an informed decision with no pressure or obligation. To schedule your complimentary consultation with Dr. Jackson, please call our Charlotte office at (704) 464-0696 or our Fort Mill office at (803) 547-0301.

What happens after the initial consultation?

If you decide to begin orthodontic treatment, your next step will be to schedule your first appointment. During this visit, Dr. Jackson will place your new orthodontic appliance. The appointment usually takes less than an hour, and just like that, you’ll be on your way to your new smile!

Scheduling Appointments

Regular visits—typically every four to eight weeks—are an essential part of your orthodontic care. Each checkup lasts about 20 to 40 minutes, and our team will do everything possible to schedule your appointments around your busy life. That way, you can spend less time in the dental chair and more time doing what you love.

We understand that life can be unpredictable. If you’re running late or need to reschedule, just let us know, and we’ll do our best to accommodate you.

When you’re ready to book your first appointment, give us a call at our Charlotte office at (704) 464-0696 or our Fort Mill office at (803) 547-0301—we can’t wait to meet you!

Visiting the dentist during orthodontic treatment

Please don’t forget your regular dental care! It’s very important to keep your six-month appointments with your family dentist for routine cleanings and checkups throughout your orthodontic journey. Should your dentist recommend extra care, we will gladly partner with them to make certain your smile gets everything it needs.

Why Choose an Orthodontist?

Orthodontic treatment uses braces and other specialized dental technologies to gently and precisely move your teeth into their ideal positions. This not only enhances your smile’s appearance but also supports better oral health and helps your teeth last a lifetime.

While some general dentists take additional courses to offer limited orthodontic services, only an orthodontic specialist has completed advanced, full-time training focused exclusively on tooth movement and jaw alignment. With your smile’s health and appearance at stake, choosing an orthodontist ensures you receive expert care and the best possible results.

To get the best and healthiest smile you can have.

To achieve your healthiest and most confident smile, trust the expertise of a trained orthodontist. After completing dental school, orthodontists undergo an additional two or more years of specialized education in an accredited orthodontic residency program.

Only after this advanced training can a dentist rightfully be called an orthodontist. Membership in the American Association of Orthodontists (AAO) is reserved exclusively for orthodontists. Choosing an AAO member, therefore, gives you confidence that you’re selecting a qualified specialist for your care.

Orthodontists focus on aligning your teeth and jaws so you can speak, bite, and chew comfortably and efficiently. And as a bonus, when your teeth and jaws function well, they tend to look great too.

To feel great and look your best.

An orthodontist is trained to understand how your teeth, jaws, and facial muscles work together. Proper care from an orthodontist not only supports a healthy mouth—which contributes to your overall well-being—but also enhances your smile and appearance.

To get the specialized care you deserve.

You trust your heart to a cardiologist, your skin to a dermatologist, and your knees to an orthopedist. Like these specialists who study their specialty areas after their general medical education, orthodontists devote additional years of study to orthodontics after they graduate from dental school.

Just like their medical counterparts, orthodontists focus exclusively on their area of expertise. Their advanced knowledge and experience in orthodontic care allow them to deliver the best possible results for your smile.

To get your bite right.

Your bite is a complex biological system. Its components include up to 32 teeth, upper and lower jaws, gums, and facial muscles. Achieving a healthy bite is your orthodontist’s primary goal. This goal is met by carefully positioning each element to work in harmony, allowing you to bite, chew, and speak comfortably and effectively.

To address the root of the problem.

While you might notice a few crooked front teeth, an orthodontist evaluates the underlying causes in three dimensions. Using their education, experience, and expertise, they identify the true source of your orthodontic issues. With a comprehensive diagnosis, they can create a personalized treatment plan designed to give you a healthy, beautiful smile that lasts.

To recommend the right orthodontic treatment for your smile.

Today, there are more orthodontic treatment options than ever before — from clear aligners to advanced modern braces. Each option has its strengths, but only an orthodontist has the specialized expertise to carefully evaluate every detail of your mouth and create a personalized treatment plan.

Orthodontists consider both your dental needs and your personal goals when recommending the best approach. Because they work with a full range of orthodontic tools daily, they know exactly which option will deliver the best results for your unique smile.

To address the big picture.

Sure, you want a dazzling smile. Your orthodontist wants that for you, too — and treatment results that last. But lasting results mean more than straight teeth; they include a healthy bite and a confident, radiant smile that will stand the test of time.

For expert care tailored to your smile, trust an AAO-member orthodontist. It’s an investment in your health, your happiness, and your future.

If you’d like to share some kind words and smiles, please ask our front desk staff for a comment card at your next appointment. We’d love to hear about your experience!

Always a great experience. The staff is professional, the office is inviting and clean, and the new space is amazingly functional for kids and working adults. Dr. Jackson is super knowledgeable and personable… love him! Naisha and Haley are two of my favs. Overall, I love this office and how they support the community…oh, and my teeth!
M. Hopkins, Current Patient

Dr. Jackson and staff have been great. Friendly environment and just overall great people. My treatment was for 2.5 years, and I had a great experience. Once in a while, I would have a button fall off, but they would always see me right away. I’m done now with my Invisalign, and I’m loving my teeth and smile. Many thanks to Dr. Jackson and team. I highly recommend this office.
I. Lopez, Previous Patient

Dr. Jackson and his team are great! I was nervous about getting braces at 29, but they have made this experience wonderful. Such a great, clean, friendly atmosphere. Highly recommended!
J. Williams, Current Patient

I have always had a great experience at Dr. Jackson’s. I am so excited to have an amazing smile when I’m done with braces!
M. Kramer, Current Patient

Dr. Jackson is the Best! He and his staff are knowledgeable and personable. They get to know each patient and authentically care about their smile as well as them as a person. I highly recommend Jackson Orthodontics!
T. Toal, Current Patient

Dr. Jackson’s office is really friendly and accommodating. They are efficient and very communicative. I ended up moving from the area, and they made the transition to a new orthodontist in my new city very seamless.
J. Brooks, Previous Patient

We strive to deliver long lasting results by providing retainers once your smile transformation is complete, but should your teeth ever shift after orthodontic treatment due to loss of retainers or other dental issues, please let us know. We will always reevaluate your smile for free!

Please take a minute to print and fill out the patient information form before your first appointment:

» Health History Form [Click Here]

If you’re unable to open PDF files, you can get Adobe Reader® for free.

The cost of your orthodontic treatment may vary, depending on your individual needs and treatment plan. Dr. Jackson and his caring team will discuss the cost of your treatment and each of your available payment plan options with you so you are able to make the best choice for your smile.

We will work with you to create a payment plan that fits your budget, and you will know what to expect before beginning treatment.

Affordable Payment Plans

Your smile is yours forever, and we want to make it as easy as possible for you to receive the best orthodontic treatment at our Steele Creek, Charlotte, and Fort Mill locations, whenever you need it.

** We accept most major credit cards and insurance plans. **

Our team is always ready to assist you with insurance claims and paperwork if your insurance covers any part of your orthodontic treatment.

If you have any questions about your insurance coverage, please let us know — we’re here to help make your entire orthodontic experience smooth and stress-free.

Convenient Online Services

With just the simple click of a mouse, our secure online service allows you to:

• View your appointment and account information at any time.
• Sign up for email or text appointment reminders.
• Check your payment history and see current charges.
• Print out flex spending reimbursement and tax receipts.

If you do not have a patient log in and would like to begin viewing your account information online, please click here to sign up for your own personal account.

CareCredit®

CareCredit is a payment plan option for those patients who qualify.  CareCredit offers extended payment plans and flexible repayment options. Please call any of our orthodontic offices in Steele Creek, Charlotte, or Fort Mill, or visit the CareCredit website at www.carecredit.com for more information.